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FAQs

Once you have successfully completed the enrolment and payment process, a notification email will be sent to the email address you provided during registration. This email will also include an electronic receipt for your reference.

If you do not receive the notification email in your inbox, kindly check your junk or spam mail folder as it may have been filtered there. If after checking all folders you still cannot locate the notification email, please don't hesitate to contact us at pinkwalk@hkbcf.org. When reaching out, kindly provide us with your name and mobile number. We will respond to your enquiry as soon as possible to assist you further.

The four categories for "Pink Walk" are "Individual", "Small Team", "Organisation / Corporate / Large Team" and "School". Each participant should fulfill the requirement of "minimum donation per participant" of the category he/she belongs to. For more details, please refer to “Participant Categories.”

If your team wish to register as a "School Team", your team should have at least 20 participants, and all team members should be students, teachers, or parents from a full-time / part-time education institute. We may request you to present related documents for verification.

Yes. Please provide us your name, contact details, "Registration ID" of team leader (please login your account and look at "Account Information”), and the quota you would like to reserve by email to pinkwalk@hkbcf.org. If the walking time slot which you choose still have vacancy, we will try to accommodate your request.

Please note: all funds raised from the event are not refundable (except oversubscription).

Upon successful enrolment online, you will find your own "Donation Page" on the "Pink Walker" Page. From there, you can share your "Donation Page" on your social media platforms by clicking on the respective button. Additionally, you have the option to copy your "campaign URL" and share it with your supporters.

To support your friend, team, or company that has joined “Pink Walk 2023”, please visit the Pink Walkers page and search their name. Once you find their respective page, click on the "Donate Now" button. After successfully making a donation, you will receive a confirmation email to acknowledge your contribution.

We will create your participant account on our online enrolment system. Please invite your friends and families to join / donate by clicking your own fundraising links.

Please ask your team leader to send an email to pinkwalk@hkbcf.org. Please state “Changing registration method of Pink Walk” at the subject of the email, and write down the team leader’s name (same as on the paper enrolment form), contact number in the email content. We will send you your username and password as soon as possible.

Upon successfully donating any amount, a confirmation email will be sent to the email address you provided. For donations of HK$100 or above, a tax-deductible e-receipt will be included as an attachment to the email.

An e-Certificate is a digital certificate that serves as proof of your participation in "Pink Walk 2023." It will be sent to your registered email address within one month after the conclusion of the event.

The specific timeslot for your participation will be confirmed by the event organizer via email. A reminder email will be sent to you approximately one week before the event, which will include the designated start time for the walk. To ensure a smooth check-in process, please plan to arrive at least 30 minutes prior to your confirmed timeslot. Once you arrive, proceed to the registration booth to confirm your attendance.

Please contact us at pinkwalk@hkbcf.org directly. We will contact you as soon as possible.